FAQs

What types of home improvement products do you offer?

At S & T Discount Depot, we provide a diverse selection of high-quality home improvement products. Our offerings include ceiling fans, light fixtures, kitchen and bathroom faucets, electrical outlets, flooring, backsplashes, sump pumps, duct work, electrical, mirrors, garage organization, tools and the list goes on and on.  If you can buy it from a big box store than chances are you can get it from S & T Discount Depot at a fraction of the cost.  We are designed to meet the needs of both DIY enthusiasts and professional contractors.

Where do you source your products?  

We buy overstock, customer returns and floor model products in bulk from the big box stores.  Our products range from brand new to gently used and everything in-between.  Often times a box might get damaged in the warehouse of a big box store or during shipping but the product inside is still perfectly good.  Or other times at the end of a season the big box store clears their inventory of lawn mowers for example.  We buy those products at a discount and pass those savings on to you.  

Do you offer any guarantees on your products?

Yes, we inspect every item for damage and make sure all the parts are included and we take pride in being open and honest with the condition of each and every product we offer.  If the product you receive is not as advertised or you simply change your mind your can sleep easy knowing that we offer a full refund policy.  Just send it back to us within 30 days of purchase and we will refund you in full. 

We aim to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of purchase, provided it is in its original condition. For detailed information regarding our return policy, please refer to our customer service section.

How can I contact customer support for further inquiries?

Our customer support team is available to assist you with any questions or concerns. You can reach us via email or through our contact form on the website. We strive to respond to all inquiries promptly, typically within 24 to 48 hours.